merton council refuse collection complaints

The user-friendly interface will make it easier for . Merton Council Reviews | Read Customer Service Reviews of www.merton.gov.uk Data returned from the Piano 'meterActive/meterExpired' callback event. the Freedom of Information Act 2000 and Environmental Information back to the council to enable the correct process to be followed. Below is a summary of every single of of those 22 decisions: We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. appeal against the decision to exempt any part of your request, you should Then all of a sudden, one of Merton Councils enforcement officers springs out of nowhere and tells me Ive committed an offence. ", Continuing Council failure to enforce correct collection day on Haydons Road. Get the latest news and information about the topics that interest you, straight to your inbox. We couldnt load the mail server logs for this message. I found the Council at fault for referring the debts on two separate occasions to the enforcement agents rather than all at the same time. Petition organiser Sally Knocker, wrote on the campaign page: "Almost every day, people living in Colliers Wood and other parts of Merton come out of their houses to find quantities of rubbish on their streets. Based on their experience of the service delivered by our service provider (Veolia) 71% of residents felt satisfied with the collection service, however 40% of households confirmed that they had. Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 Merton offers free bulky waste collection | Merton Council Newsroom endobj You can find contact details for Merton Council above. The Council should apologise for not responding to one of Ms J's complaints. The Council will consider this issue for every future application in this CPZ. WHEN THEY DROP/ LITTER MITCHAM TOWN CENTRE WITH CHICKEN BONES CIGARETTE ENDS AND REST ITS OK BY THEY CROOKED CRIMINAL ENVIRONMENTAL HEALTH OFFICIALS. Jamie Dixon made this Freedom of Information request to Merton Borough Council Thank you for your Freedom of Information request detailed below. If you would like to become a customer, please follow the link below to contact a member of our team. following the councils internal review process, the ICO will refer you The Ombudsman has found the Council was at fault for failing to deal with Ms B's request in a timely manner and for not keeping her properly updated on the actions it took in response. "As well as making 9,500 visits each week to empty on-street litter bins across the SLWP, Veolias team sweeps streets and pavements, empties recycling banks, and clears fly-tips, to keep each borough safe, clean and tidy. It should apologise to Mr X and update the information it provides to customers about reporting missed collections. It has agreed to carry out these recommendations. Help us improve our site by giving feedback. Newsquest Media Group Ltd, 1st Floor, Chartist Tower, Upper Dock Street, Newport, Wales, NP20 1DW Registered in England & Wales | 01676637 |. Mr X complains on behalf of Mr Y about incorrect invoices for Mr Y's care, other aspects of Mr Y's care, and failure to complete a carer's assessment for Mr X. Mr X says the alleged failings have gone on "for years" and have caused pain and misery. Ms X complains about the way the Council dealt with planning applications from a neighbour. Veolia went onto say that if alitter bin is overflowing, residents should report the bin and it will be cleared within two hours. Merton Council said they are launchinga"Keep it Clean" campaign to help tackle the issue. I urge people to always appeal even though they wont win; wasting their time will make their racket just a bit less profitable. This website and associated newspapers adhere to the Independent Press Standards Organisation's Mr B complained that the Council's enforcement agents charged him two enforcement fees for collecting multiple debts. Please report any comments that break our rules. Secondly, they don't take any step back from taking extra money from you by means of PCN for parkings and just go for getting full 130. Merton and Veolia respond to rubbish complaints If you need to get rid of an old telly and don't have a car, this leaves you with three options: (i) Turn up on a weekday (as if people don't work)(ii) Book a "bulky waste collection" for an extortionate price (as if we don't already pay council tax for waste collection)(iii) Just leave your rubbish in the streetWake up Merton Council!!!!!! - Noise complaints (if possible to be further broken down by totals each reason, such as dogs barking, loud music, or equivalent). 1. file:///tmp/www.merton.gov.uk/foi. WHEN ASIAN FEED INNOCENT PIEGONS AND DUCK ITS DIFFERENT LAW CLASS AS LITTERING. The Council is at fault for not providing full information to the Children and Family Court Advisory Service in November 2016, for not getting Ms M's consent to a male student in a meeting with her social worker, for delays in sending minutes of meetings and for failings in its complaints handling. Unless it is policing its parking territory to collect its extortionate fees, and then chasing up fines, in which case it is efficient and highly organised. Merton Council vows streets will remain clean as it scraps waste The Ombudsman's view is the delay was due to the lack of the lack of availability of the type of housing needed. Thank you for your email message. Thanks for getting back to me. Report all other trolleys to us as fly-tipping. "Our hearts go out to the family and friends of Sahara Salman, who tragically died in the explosion. Report a missed bin collection - GOV.UK Home Housing and local services Recycling and rubbish Report a missed bin collection Check your council's website to report a missed bin. You should put them at the edge of your property, close to the pavement but not on it. It has agreed to pay Ms M 350 for the avoidable distress caused. I am currently considering my option in regards to taking this matter further after a number of emails why they have completely ignored this matter is in concern to dogs foul which they are happy to allow even tho it sis against the law. They have read it as a request for the number "Today, the thoughts of everyone at the council are with the residents of Galpin's Road in Pollards Hill, exactly one month after the gas explosion early on the morning of 8 August. We will contact you if we need further information. RESOLVED: That Members noted Been brilliant collecting rubbish and have kept up key services amazingly during lockdown. Merton Council. This had been due in part Collection days for rubbish, recycling and garden waste | Merton Council Waste and recycling - Sutton Council Another resident, who lives on Kingsley Road, told Wimbledon Times: "We are drowning in filthy streets and fly-tipps and the council seem to look away. You can also download a printable, personalised calendar, except if you live in a flat with communal (shared) bins. time periods: - Noise complaints (if possible to be further broken down by totals each Report a missed bin collection - GOV.UK Foi Responses, Merton TV proves recycling is being incinerated in Beddington Do you recognise these fly-tippers? That is why, in order to maintain high satisfaction levels, the council has put robust procedures in place since this data was produced to ensure the Ombudsmans timescales are met and complaints are dealt with.. These faults caused Ms B a certain amount of distress as her concerns were not taken seriously by the Council and it could have resolved the matter sooner. 12 months later and "further examples" of these problems are still prevalent. 5AF. If you think it would help to publish regularly the information you have <>/ProcSet 83 0 R/XObject<>/ExtGState<>>>/Group<>>> quoting the FOI request number and we will get in touch with you. HUNDREDS of residents are calling for authorities to take action on the increasing number of rubbish being left to rot across Merton. I wish government wouldn't support this crappy local organization as they only taking money and not giving anything in return! London Borough of Merton. Mrs Y complains about the Council's lack of transition planning for her son, X, who has recently turned 18. contact the editor here. merton council refuse collection complaints | Promo Tim In this conversation. Collections continue as normal on bank holidays except for Christmas and New Year. "On-street litter bins should only be used for small items and not filled with black sacks, which prevent others from using the service correctly. The Council has agreed to apologise for this. put out your rubbish and recycling correctly, Putting your recycling and rubbish out for collection. We will respond within 10 working days of receiving it. The Ombudsman has found fault with the way the Council had dealt with Ms C's case. <> It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. SocietyWorks Ltd People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The Council has offered to refund the additional compliance and enforcement costs which the Ombudsman considers is a suitable remedy. These adverts enable local businesses to get in front of their target audience the local community. Just to add insult to injury was told he is being very understanding and helpful.. New Customers. "Merton Council is charging for the items to be picked up so now people come to our road and dumb their rubbish and flytip," she said. A Merton Council spokesperson said: Our community and council share the same goal in making Merton a cleaner, greener place. 020 8770 5000. Merton London Borough Council is the local authority for the London Borough of Merton in Greater London, England. We have now considered your information request as set out below. Report a problem with this page. The worst council complete money grabbers! Borough-wide outrage over rubbish increase, 'New bins attract rats, foxes and fly-tippers' - says Pollards Hill residents. Complaints and feedback - Sutton Council 2 0 obj In response to questions, the However it was noted that the number Website: [1]www.ico.org.uk. really sad! #CostofLivingMerton. As soon as I hear back from you we can continue processing your request. | poochon puppies for sale in nebraska; Tags . We have also found it was at fault for the way it handled her complaint.

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