Submit a complaint and get your issue resolved. For the "VIP Program," GetARoom.com charges customers a yearly $10 fee lumped into the "tax and recovery charges & service fees" paid for a reservation as a means to "conceal the existence of the yearly fee from consumers," the case says. Unfortunately when I received the confirmation, there was an additional $28 charge which was 30% of the room charge. Put in 3 different disputes with American Express and they canceled my dispute 3 times over a 5 month period. This is fraud plain and simple and they should be shut down - Of course, I thought I was calling the hotel direct - they have it rigged so it looks that way. This complaint was posted by a verified customer. CCI*Hotel Res/getaroom.com is absolutely fraudulent and still doing the same thing to customers without any remorese. Immediately I got an alert on my phone for several charges. I would avoid this companyI thought I was dealing with the hotel directly or Pricelineit seems I was rerouted to this fraudulent company. When he asked if I accepted this non-refundable booking, I told him I felt he was pressuring and did not wish to book. She thought she had booked for $113.04 when she hit confirm it then provided list of cost and fees total of $175.39. I contacted the hotel and found they had charged CCI for three nights even though I did not even spend one night. He said it was too late he had already acted and could not change the booking that I never authorized. Totally turning them in to the BBB! CcI reservations did the same to us and worse! And considering Sounds like you didnt realise the website address said Getaroom. Anymore to tend to my aged needs. And now Neither the hotel, CCi, or Visa was willing to do anything about this obvious fraudulent charge. They are biggest scammers should be jailed with the intervention of FBI. I thought I was booking at the hotel since I was transferred by Courtyard by Marriott, Supposedly to their central booking. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. BBB Scam Alert: Sleep easier by protecting yourself against hotel scams They appear as www.reservations.com or www.getaroom.com. This site has been very HELPFUL What a fraudshould not exist! This will help you avoid showing up to a completely booked hotel with no reservation on file. However, CCI*HOTEL RES 800-468-3578 TX US on 03/26/2023 charged an additional $ 818.58 on my credit card as well. The desk clerk told me not to worry about a room charge since I had only been in the room 20 minutes. I think it should be Make sure after searching online that you check you are on the hotels official website to reserve a room, by checking the website address, looking at the Contact Us or About Us section of that website and reading the Terms and Conditions. we paid $1,178.00 for seven nights. Hotel Booking Scam - WARNING: Do not use guestreservations.com Did you book that from a Tripadvisor page? I did not have access to a computer, as I was on vacation. It asks to press one for reservations, which I did, or two for front desk. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I accidentally booked a hotel reservation through CCI, when I realized what happened and the added charges I tried to cancel. So heads up for people if it is not a local phone # to the hotel you are looking to stay dont bookNothing but online scammers which is pretty sad they have to do this nonsense to make other peoples lives miserable. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 670 Verdae Boulevard When I got to the hotel I was booked in a smoking room on Priceline.com for $66.00 on a Mastercard. They promise a great rate then charge one's card and then slap a hug fee (often same cost of rooms). Bravo Sierra. Access the headquarters listing for Getaroom.com Contact Information 3010 Lyndon B Johnson Fwy STE. We immediately went to cancel & notify our cc company. The reservation for the Red Rood Inn, Greensboro NC . I'm a Holiday member and have points saved for rooms but was told I could redeem them at the hotel which I thought was odd because I have never done that before. Inadvertently checked the box "accepting terms and conditions" - cc company says their hands are tied. Arrived at the hotel and they could not confirm the price we paid. I found Hampton Inn Poplar and called the number on the website. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. I canceled within 48 hours and was charged 2801.91 for 3 rooms we didn't even use. They said the Location asked for was booked but recommended Fairfield by Marriott near airport in Tempe, AZ. SO many bad companies out there, this is well documented here. May 9 I got online and booked a room I asked about their cancellation policy in case I need to cancel she told me 24 hours for a full refund. "You know what, " I said. Its worth it. This reservation R2500898390 was for 3 nights, May 7-9, 2021. Why did you think you are booking on Priceline? The company is part of Priceline and is headquartered in Dallas, Texas. They came up in the top of google with a local business page. Kind of weird, a 3rd party using another 3rd party, but it was legitimate nonetheless. Desired outcome: Just a heads up for people if its not the name of the hotel you are looking to book and a local phone # do not contact themGUARANTEED You will be friggin scammed . Today You gave me C3037566103 cancellation number. Even with taxes that should only be about $116. CCI Hotel Reservation misleads consumers to think they're booking online or via phone directly with a hotel. In the process of disputing the excessive charge! Make sure you are directed to the proper website to reserve a room. First seen on January 6, 2018, ComplaintsBoard.com is a leading complaint resolution website on the Internet. Found upon check-out that I had pre-paid. Your password has been sent to the specified email address. The CCI representative recorded my compliant, created a ticket number and escalated my issue. I have no disputed it with my bank. CCI Hotel review: fraudulent charges to my credit card CCI Hotel Reservation misleads consumers to think they're booking online or via phone directly with a hotel. I received a confirmation email from a different company - Hotel Values. Share your photos and videos with others to prove the truth of your words. This is the Better Business Bureau entry on this company. But according to charge, it was $30. I called the number provided but it was completely automated, and I was stuck with the reservation. made reservations for springhill suites and was charges for cci in texas, Happened to me, too. Called Capital One and they called the 800 number on the charge and they put us on hold for over 10 minutes - this happened twice and we the agent and I realized they were never going to answer. I drove down the road 1 mile found a room, for $159.00. "What?" They are a total scam and a fraud. I looked the hotel name/city online, found it clicked on "Website", was brought right to their booking app and booked a room. Coincidence? On May 7, 2021 I reserved a room at this Holiday Inn Express Hotel and Suites for my daughter and her family travelling from Tennessee in order to visit her father who was gravely ill and hospitalized. Beware and verify your hotel reservation website. I was told there is a service charge (for hitting a button on the computer), taxes and a slew of "other charges". Booked a room with Bookings.com in Tallahassee, FL. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum In addition to the General Site Terms posted below, the following terms apply to any reservations and stays you book through the site. Beware of these crooks, I am sure they based in some [censored]ty open sewer place in Chenay India.
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