then ask your freaking manager. At that time we had already paid of the loan on her Jeep Wrangler, and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. So I followed back with them, the Service Manager showed me some build-up on the oil cap and said "they couldn't do the oil change at that location because of this". The code indicates a certain part and he said it could be something else even though there is a specific code for the problem he was trying to convince me of. Nissan. The shop ******* assisted in getting the vehicle into a position to be towed and they left with the vehicle that evening. 877-424-2942. We would disagree. The $7,000 down payment was made in May on the purchase of the Jeep Wrangler. Contact Us. We feel we should be reimbursed the full amount because of the rudeness, keeping the vehicle hostage, no call back and overall dissatisfaction with Don Davis Auto Group. Search Inventory. Pre-Owned One-Owner 2019 Mazda Mazda3 Sedan Select in Arlington, TX Its why Don Davis Auto Group stands out as an industry leader and why people want to work with us, organizations want to partner with us and why clients come to us time and again as a leading resource for for all of their vehicle needs. BBB Business Profiles may not be reproduced for sales or promotional purposes. At no point was I under the impression that they would be able to look at the truck the day I dropped it off. BBB Business Profiles generally cover a three-year reporting period. The customer's vehicle was diagnosed with a leaking water pump on 12/12/22. I do not like it when my time is wasted so I am not one to waste anybody else's time as I am not a hypocrite. Did not receive call on status. I asked our service manager to contact him to get a better understanding of his complaint. Feds go after assets of former personal assistant to North Texas auto I explained to him that typically the vehicle must be diagnosed before any rental authorization is issued. His teenage daughter and her friend seated in the back seat slept thru the accident. My insurance does not want to pay for the damage because this was due to a previous accident which I understand. They kept the car for . Don Davis Discount $832 Don Davis Price $31,848 *Manufacturer's Rebate subject to residency restrictions. So I followed back with them, the Service Manager showed me some build-up on the oil cap and said "they couldn't do the oil change at that location because of this". Parts Specialist (Former Employee) - Arlington, TX - October 7, 2020. There needs to be ramifications for this. The truth is that comparison testing performed in the lawsuit showed that the strength rating of the steel in the Tundra was less than that of the Ford F-150, Chevrolet Silverado, and the Dodge Ram. I bought a vehicle March 2022, two weeks later vehicle ran hot. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Mr. **** does not seem interested in allowing us to assist him. I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. To keep growing and building on our success we look for like-minded individuals to join our team. ABS brakes.Don Davis Ford is family owned & operated and has been is business since 1979. . https://www.nissan.dondavisautogroup.com/search/new-nissan-versa-*********-**/?cy=76018&md=264&tp=new. Please help us protect Glassdoor by verifying that you're a We are the only Nissan in Dallas/Fort ***** that clearly states our accessories on each new vehicle in stock. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. Dodge Chrysler Jeep Ram. Made an appointment to drop the truck off for service. Lewis, 56, managed all of Davis' investment accounts and personal bank accounts from a computer in the Fort Worth. Sadly, an expert engineering analysis conducted by automotive engineers, including one who helped design the Dodge Viper and Ford GT supercar, found that there was no "super steel" in the Toyota truck to protect Mr. Arnold from catastrophic brain damage. And as a prior employee ofthe dealership, MS. ******** know I am here every day. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I've attached a link to our new vehicle website. Si continas viendo este mensaje, ***** the service rep who is absolutely horrible goes to the back gets my truck and parks it directly in front of another vehicle so there is no possible way the wrecker can access my truck. Every single service review was abhorrent! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. As with all consumers, we invite them to the dealership in an effort to not only obtain financing but also find the right vehicle. Advised her that I wanted a call on 7/19 with status. This business is in an industry that may require professional licensing, bonding or registration. Todd Arnold was riding in the front passenger seat of his Toyota Tundra when it struck a wood post on a barbed-wire fence. Pre-Owned One-Owner 2019 Mazda Mazda3 Sedan Select Sonic Silver Metallic in Arlington, TX at Don Davis Nissan - Call us now 877-379-3670 for more information about this Stock #N63587B Don Davis Nissan OUR DEALERSHIPS Auto Group Dodge Chrysler Jeep Ram Ford Collision Center NEW Search Inventory Rogue Vehicles Kicks Vehicles Pathfinder Vehicles Sign Up For Price Drop Alerts Confirm Availability Get Lease Payment Apply For Financing Request a Quote I bought a brand new truck with an extended warranty. While the Versa that ****************** wanted never was on or website, you can see the accessories price added to this vehicle. This rating has decreased by -19% over the last 12 months. "I would just buy a new car if i were you"Quoted over $8k for repairs. om ons te informeren over dit probleem. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. ****************** had to search from ******** just to find this vehicle. It sounds like this was not all made clear to him, as he is questioning if he even has an after****et intake, so it would appear that it was not communicated well, as is too often what leads to these issues. Don Davis Ford is located at 633 N. Watson Rd, Arlington, TX 76011. Please Reference BBB ******************************************* for more info. On 11/4 ****************** spoke to both one of our customer relation representatives along with a New Vehicle salesperson, ************************ During this conversation, we confirmed that this vehicle was available. . I might not that he did not take his vehicle to an ********** store, since that is who he purchased it from. BBB Business Profiles may not be reproduced for sales or promotional purposes. Note that complaint text that is displayed might not represent all complaints filed with BBB. We were able to secure financing on both vehicles in question. She choose not to repurchase either unit. Edge Vehicles. These accessories include: ***** tinted windows, ***** door edge protectors, ***** door handle protectors, Nissan wheel locks, Exact protective mats, custom pinstripe and Nitrogen filled tires. . los inconvenientes que esto te pueda causar. 9% of employees would recommend working at Don Davis Auto Group to a friend and 24% have a positive outlook for the business. At Don Davis, we're Fast, Friendly and Fair! We want our car back now. F-150 Vehicles. "Unfortunately, the salesman's nose did not grow like Pinocchio as his lies tricked Mr. Arnold into buying the truck," said Tracy. If you continue to see this unacceptable poor effort!! His lips are moving," said vehicle safety lawyer Todd Tracy who represents Arnold and his family. He talked to her this morning to confirm the mailing address, and we will get a check in the mail right away. We discussed the issue he is having and we went over his extended warranty information provided through ********** where he purchased the truck. New Chrysler, Dodge, Jeep, Ram or Wagoneer for - Don Davis Auto Group Spoke to someone after calling again, was informed there were no updates. If you have any questions, feel free to let me know. She was sentenced last year to three years and six months in federal prison for mail fraud. Why should I have to pay for a loaner vehicle when I bought the extended warranty? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Search Inventory. to let us know you're having trouble. Please enable Cookies and reload the page. I am seeking a partial refund of $300.00 from the total charge of $613.97 and an apology/explanation for the poor customer service I received from ****. naar Today as I was speaking to him he just hung up the phone as I was talking. The lawsuit alleges that a salesman for the Don Davis Auto Group of Arlington, Texas, made a deceitful sale and lied about purported safety features that did not exist in a Toyota Tundra pickup truck. on 11/14/2022 *********************** called me and told me i could not buy the car i had ordered for the **** price of ****** unless i let them add dealer window tint and nitrogen in the tires for an additional cost of ***** dollars.This Bait and switch policy in not acceptable to me especially when there web site in banner letters says, The Bottom Line: We Don't mark up ****. As a matter of policy, BBB does not endorse any product, service or business. We would also offer to buy his vehicle back for the 27,999 sales price from December. The client did not want to pay for a rental vehicle and did not have an extended Service Contract that would cover the expense of a rental vehicle. Supplemental disability, accident, critical care insurance for employees and dependents, Employee Discounts on Vehicles, Parts and Service. Additionally, I did now speak with her until afterher mother called me to discuss the situation which promptedMS. ******** to return my call. Auto Group. Please let me know if you need anything further from me. Lisa Lewis worked for North Texas auto magnate Don Davis for more than 20 years and was his personal assistant for most of that time, helping to manage his personal financial affairs. We offered to show Mr. ****** a SUV that we did have available. ******* was rude and raised her voice to us. He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change". Treat your customers right the first time and you wouldnt have to rely on making up false stories in an attempt to save the companys reputation. The Don Davis Auto Group will learn in a Fort Worth courtroom the meaning of the New Testament scripture, "The Truth Will Set You Free. Sales Manager. - On the service invoice, it appears that the truck was driven 2 hours/100 miles for testing. . The U.S. attorney's office filed court papers to foreclose on the lien on her house on the 800 block of Chaparral Lane, which is valued for tax purposes at $115,266. Service said they needed to jump our vehicle and had to drive another client home first. Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers Diversity and Inclusion Tech At Bloomberg. Nissan. We cannot put him ahead of other customers that have already left their vehicles for diagnosis and repair. I refer Don Davis Auto Group to family, friends & people I just meet to do business with! Complaint: 17290977 CARFAX One-Owner. After a final review of the price and payment, ****************** stated he would not pay the additional for the accessories. Pathfinder Vehicles. Finally spoke to a mgr Austin that evening. Approximately 60 days after his purchase, Mr., ****** voiced his dislike of the Nissan Kicks. The salesman fraudulently claimed that the super steel "made the truck super strong, especially in the area where people sat" according to the lawsuit. Called them on 7/14 for status, kept being transferred to voice-mail. He is contacting Mr. ***** to offer him a partial refund. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We were able to secure financing on both units in question. As a matter of policy, BBB does not endorse any product, service or business. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless she traded in both of her cars which she declined to do. 14508 others named Jim Brown are on LinkedIn . Wir entschuldigen uns fr die Umstnde. On September 1st I went into Don Davis Ford to trade in my 2015 Jeep wrangler and spoke to a salesman and traded it in for a 2021 Nissan Rogue after completing the necessary paperwork for the vehicle I was able to take the Nissan Rogue home, on September 28th I was informed by Don Davis Ford that the funding for the financing did not go through and that the Nissan Rogue would need to be returned back to the dealership or have a co-signer sign the paperwork. Well guide you through the process. He investigated the complaint and agreed that Mr. ***** was due a partial refund as a result of our not keeping the customer updated on the delays and progress in completing the repairs to his vehicle. I work thirty minutes away so I asked about a loaner and he replies we dont have any available and wont be getting one anytime soon. I informed him that we would need 4-5 days to perform the diagnosis. Meet the Staff. He agreed and said he would contact me again about this issue.
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