He said yes, all of these would be available at $499 per week in Lucerne, Switzerland. Accounting@VidaVacations.com Yes too bad I trusted them. [Resolved] Vida Vacations Review: timeshare scam - Complaints Board We told the seller that we are not beach people and that our visits to Mexico was mainly to see family. We wish to retract the above post. So if you vacation to Vidanta, enjoy the experiencebut refuse ANY and all attempts to hook you. Sincerely, Elvira. I have owned for 15 years and met many owners. He came back with documents to sign and was not as was approved. That club freedom is useless unless you are a millionaire. We wish to retract the above post. for us for 19, 200 dollars. i do have proof of my wiring to the Vida Bank Account and funds were confirmed received. Jeffrey and Pamela Golarz We have now found out that this is NOT TRUE. He started a sales presentation, in which we were adamant we were not interested. Everything appeared great but their prices were expensive and we said no thanks. We have emailed a demand to refund directly to VidaVacation as internet instructs. We had to go thru 4 layers of snakes, sales people, to make it out of Jurassic Park. I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts: If you receive a call, even if it appears to be from us, hang up immediately and call us back at 1-800-292-9446. I have just read through many negative comments about timeshare presentations. I completely agree with what you say, it happened the same to us. We signed the contract, after being there 6 hours and wanting to leave, TRUSTING that what we spoke about was what we're receiving. Should we have realized they were taking advantage of our trust? My new wife and I decided to honeymoon in Cancun and chose a week I had (via an unrelated travel club) at a place called Mayan Palace, one of several Vidanta locations in Mexico. Their position is we should have been aware that their sales team was allowed to promote a benefit that was proven to be useless. We look forward to hearing from you to provide you all the information you need to start using your vacation club with us. Take a look at these, maybe you found something of help: We are looking for high-energy, sales driven professionals who connect quickly with others and are willing to re-locate. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vida Vacations. We will be going all over the internet to let everyone know to steer clear of purchasing ANYTHING with Vidanta properties because we feel we have been ripped off!!! The plaintiffs in the class action lawsuit filed against Vida entities and Vida's then-CEO further allege that Vida Longevity Fund offered and sold securities to investors through the use of . Submit a complaint and get your issue resolved. Get buying tips about Timeshares delivered to your inbox. Grupo Vidanta - Class action lawsuit - ComplaintsBoard.com There are no deals and discounts. Ms. Gines, I received a phone call from Hawaiin Vacations last week to find out that in order to receive what we were promised we would have to pay an additional $3000 & they do not SELL our current timeshare. 9 AM - 6 PM CST Closed on Sundays. I asked if they were all available at the cost of $499 per week. In the paperwork, there is no directions on how to donate these certificates to Make a Wish Foundation in order for us to get our certificate credits. Read full review of Vida Vacations and 2 comments, they didn't take responsibility for their customers safety and health issues. We have made numerous attempts to contact them over the phone and via e-mail and have either been totally ignored or been told the "responsible person" would get back to us in a few days. We DEMAND ALL OF OUR MONEY BACK otherwise we will be very vocal about your lies on ALL PLATFORMS!!! I couldn't find the list in my paperwork so I called back customer service and they sent me a list of brokers. They essentially are saying "hey, it's not our fault you were *** enough to believe our sales team". A manager then came to speak with us and offered a pre-owned contract for less money and told us that they could resell our Club Intrawest t.s. We Share your photos and videos with others to prove the truth of your words. Vidanta is who signed me up for the Ambassador Program and now that I have questions, they can't help me!!!? Shame on us for trusting them!!! Needless to say, this did not and still has not happened though it's been over 6 weeks as of this writing. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The sales people at Vida Vacations have a masters degree in lying and will stop at nothing to get your money. Its location on this page may change next time you visit. Hiding negative complaints is only a Band-Aid. The Customer Care Center is now open Monday to Friday 9 a.m. to 8 p.m. and Saturday 9 a.m. - 3 p.m. CST. We could then use the cash procedes to replace the money we would use to buy the vida timeshares. The sales people at Vidanta sold each of the three couples a Limitless Vacations package for $4,500. The Mayan wants us to be quiet and learn to enjoy what they tricked us into buying, that is not going to happen. I now see that papers have information that goes against the the contract. We understand that if we take it upon ourselves and seek out rental brokers and get no results that's our fault. You can't claim to be legitimate when you allow your sales teams to do what they do or have done. The Customer Support Team. We are left in the dark on how to donate and make sure that we get financial credit for the certificates we are donating. I just found out that club freedom is another type of luxury timeshare with prices out of my pocket. You may trade-in the RTU contract to purchase a deeded property, which means you need to spend a lot more money, the RTU equity that you would use to buy a condo cannot exceed 20% of the purchase price. You talk about your commitment. I also asked for a copy for our records. We accepted since they said it would only take 90 minutes. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. That's a rip-off for a week!!!! In other words, the sales people can demonstrate the product, you think you're going to get that product, but you won't. 3 STEPS TO RECOGNIZE SCAMS 1 If you receive contact from an address that doesn't use any of the following official domains, it is a scam. We received an email stating the exchange companies and small luxurey hotel was not listed on it. We accepted since they said it would only take 90 minutes. We received a notification about your comment. Unbelievable! This complaint was posted by a verified customer. The old contract was cancelled when the new contract was put in place. So the moral of the Mayan story is listen to their lies or anyone whom they recommend and you'll be fine. You refer to legal boundaries, does Vida consider pitching rent and resale to prospective members within legal boundaries knowing its a benefit that will NEVER be achieved? They said that their concierge would handle everything, all reservations, with the exchange companies. join me in another class action! BBB Business Profiles may not be reproduced for sales or promotional purposes. Since I speak english the sales representative tried to use me to verify his statements but it was very tough to concentrate on our 3yr old son who needed to be taken care of and also to read a contract in english meanwhile be holding a verbal conversation in spanish. I already did not feel good about what we purchased, but imagine showing up at the resort only to be told "that's not what you signed up for". the contracts say we are only buying what is registered for 10 years. What can be done? Under that pretense in came Daryl. If you are reading this, and within your 5 days to rescind, do so! Clause 1 of recitals explains this clearly. Ripoff Report | Vidanta Review - Puerto Vallarta - Vidanta the bliss Trading opportunities: We told them we could not afford membership but using, "Let me talk to my manager tactics" we broke down and brought a membership that costs $10, 500 via credit cards and have to pay them $19, 500 over the nest ten years. Bravo! They came back with a document, that showed our t.s. weeks for 2, 600 dollars per week and that they are not a hotel or timeshare and had companies to assist us. Eventually they put us on the phone with one of brokers from a list they have, we spoke to a person at Global Golf and they assured us of the huge rental demand for Mayan weeks, he said we would have a check within the first three weeks of Jan. 2014. After about seven hours traveling we were met at the airport in Cancun by some saleswoman misrepresenting her intention. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The price was still expensive and we said no thanks. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. Vida Vacations offers customers timeshares at some of the most luxurious resort destinations in Mexico. If we understand you correctly you're saying that Vida sales reps can misrepresent your product to unsuspecting clients tell them whatever is needed to achieve the sale, and Vida policy is that this practice is within legal bounds and Vida will support this duplicitous way of selling. Vidanta resorts is a scam!! Do not buy a timeshare! Please join me in challenging Vida Vacations in court over 1) A full refund not provided and 2) Unjust contract transfer fees. They are as smooth as slick Willie in a snake suit. We were put in the Grand Mayan for this "one time only" first use. http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/ After explaining no distinction was ever made, he basically said it doesn't matter, you signed the paperwork, and we won't get a refund. I urge The Grand Mayan to do the right thing. VIDA Vacation SCAMS. Monday Friday: 8 AM 8 PM CST | Saturdays: 9 AM - 3 PM CSTSundays: 9 AM - 3 PM CST. Whatever Darryl showed all 6 of us was NOT the real deal. The NORMA OFICIAL MEXICANA also states that contracts must be in spanish. Thanks ******* ******. 800-964-7246 (From Mexico) "The cup is made of red clay, with applied enamel on the surface that holds liquid inside. Salesman assisted with making sure I had everything discussed. The agencies will only rent the weeks AND THEY WILL NOT BUY THEM BACK FROM US which the sales representatives described. the seller also wrote the rental rates on the sheets of paper that I took with me. On this particular trip, we all decided to meet up in Puerto and Nuevo Vallarta. He went on to show us that the Nuevo Vallarta International Sales Department Exchange Database was showing 107 sales occurred in the last 12 months with clients having the same exact Club Intrawest timeshare. The sellers also told us that cirq do soleil will be giving entertainment next year. You have to stay away from them and their timeshare presentations, don't make the mistake to go just waiting for free stuff! You can't have it both ways, you can't just tell the truth some of the time and claim to be legit.
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