cable line down in yard spectrum

They can resolve the problem. Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? All rights reserved. @Ask_Spectrum we are trying to watch the congressional hearing!!! If there are any issues or questions surrounding the order for Fiber and you're not receiving any specific information from the Buried Wire Center, feel free to call us or chat with us and we can review the order details. And its a new box. A few years ago Spectrum acquired Time Warner Cable. The pole owner or the local municipality should have contact numbers for the local Spectrum maintenance teams who would be responsible for pole based repairs. Provide your account info and say, Line is down., Dont have AT&T service? Thank you for visiting and posting on our Forum. If power gets to a home from a buried line, it comes up to the meter via conduit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hey @ATT are you better than @Ask_Spectrum because I have had issues with them since September? Criterion Digital 2023. @AlishaGrauso @GetSpectrum @Ask_Spectrum The new place I moved to is only covered by Spectrum, and I had so, so many problems right out of the gate. When we replace a pole or lines of Spectrum fall off a pole, we don't know who to call. The cable goes from the pole in my backyard to my neighbor's house. - BMitch . The question will be if enough slack is in the line to even move it a few feet away from the tree. Frustrations? When I purchased the house in 2016, there were three cable lines, one for google fiber, one for AT&T, and another for what I believe is Spectrum. Zip 90004. I was patient before. -JB. paulbfagan 3 yr. ago True! Spectrum Channel Lineup. What does 'They're at four. If you have any tips or frustrations you wish to share, please leave a message in the comments section! And I have a very loud mouth. Typical cable television cable drops, from the service point (tap) to the house can be 6 mm diameter, but the c-in-c will be slightly larger. Try visiting the following official links: We are happy to look into this further. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. Using an Ohm Meter to test for bonding of a subpanel. They contacted CBS 58 Investigates for help, when Spectrum wouldn't. "Tree fell, knocked down all the power lines, cable lines, Wi-Fi line," said Spectrum customer Cindy Wenzel. Common causes for this to happen include any non-human interaction with the website such as scraping or embedding. It is the second largest cable operator in the United States. The Bronx, Clermont, Atlanta, Birmingham, Cary, Irvine, Los Angeles, Middletown, Columbus, Pinson, Athens, Cropwell, Fultondale, San Francisco and Dallas. Shameful. What do you mean to post publicly.? INDIANAPOLIS -- If you live in the city, you likely have wires or cables buried underground somewhere on your property, but if the company that puts them there forgets to bury them it can become a hassle to get the mess cleaned up from your yard. Report unburied cables, exposed wires, or downed lines - AT&T Click the "direct message" icon. Typically there is contact information on the pole itself referencing who "owns" the pole. You may notice that a wire is hanging down on your property, or that it is touching a nearby pole. Users are reporting problems related to: internet, wi-fi and tv. And, no answer.". I thought these forums were public. However, they didn't prune anything near the cable. Enter another ZIP to see info from a different area. Hundreds of poles down and left over wires from companies that no longer serviced the neighborhood. Latest outage, problems and issue reports in social media. I would be happy to look at any existing tickets to see what our next steps are for getting this taken care of. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. rev2023.4.21.43403. Whether you have DSL, cable, fiber or any other option, theres often some sort of cable running from either a box on the street, called a pedestal, or from a power pole nearby. @danii @_JSplash @GetSpectrum I'm in Orlando too I just got upgraded from 75 to 100 for ATT the same price. A minor scale definition: am I missing something? I have tickets in and it has been two months. One box was for phone service, the other for cable. Since you have everything located, this should be a pretty quick job with a Ditch Witch or similar trencher. Williams charges $95 an hour. and our Hello @user_22cd0a, thanks for reaching out to us on our Forums page in regard to this hazardous downed line in your neighborhood. Who do I call for a line down? - Welcome to the Spectrum Community Thats exactly what happened to Carole Meyer in Fishers. Cable lines down in my yard | Xfinity Community Forum All rights reserved. @ChrisCudmore, they would then mark the new location. 1. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Honestly, @Ask_Spectrum your WIFI is trash! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. just taking a moment to say that @GetSpectrum sucks. In most cases, Spectrum leases access to utility poles. Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. @Ask_Spectrum youre going to be refunding customers who have been experiencing an outage all day, right? Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Add a comment. The owner of the cable needs to be involved. Overrun with cable lines; what's a neighbor to do? By mid-September, the cable still wasnt buried, and her internet and phone had also stopped working again thats when Meyer reached out to our Call 6 Investigates team. In the last three months, how would you rate Spectrum? Im sorry. In a follow-up video, Jacob discussed how Time Warner escalated his ticket, thanks to all of the comments made on his video . Realtime status of outages and problems with service providers. $55 in monthly increases over less than four years. @GetSpectrum Your letting me down! Home Improvement Stack Exchange is a question and answer site for contractors and serious DIYers. Can the game be left in an invalid state if all state-based actions are replaced? This article was published more than4 years ago. You can click my name (ComcastJoeTru) to view my profile and send me a private message. According to the home inspection site GreatInspector.com: -Your utility is responsible for the wire from the street . There's no good answer on why the burying of cables is sometimes forgotten. However, if you want to really clean up the mess above that, the power-carrying wire and the abandoned cable and phone lines are pretty close together, and youd need to be working on a ladder. Orange flag on lawn saying att/d distribution buried cable Some problems detected. I hate your company so much. Verizon service typically comes in underground, he said. Shameful. . The next level down are sets of three wires with a metal support wire which are the 120-220 volt lines from the step-down transformers to your house and your meter. Unfortunately, the cable TV line runs diagonal across my entire back yard. 10-month-old dead thread now being closed.. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Is it my responsibility to pay for this relocation, who does it, and any ideas of cost? Mastering the fine art of adjusting bifold doors. What was the actual cockpit layout and crew of the Mi-24A? Aug 20, 2012 at 18:50. Is it in the street, your yard, etc.? Unless it's a hazard you will have to wait until the outage is resolved first. The pictures dont show the actual connection at the weather head, but he immediately recognized the power line as the thick channel that forms an L shape on the left side of a bundle of smaller wires. @dpollitt, you might have to go out 5-10 feet to each side to pull the cable a foot or two to the side, but it should be doable. Click that or follow this link: https://comca.st/3dmD3n4. We're sorry to bother you, but our systems have detected unusual traffic from your computer network that we consider a fair use violation. . I was patient before. Even after speaking with him. One important safety precaution: If you or someone you hire is doing any work within 10 feet of Pepcos line, which might be the case if the old cable and phone lines come in near the power line, the company says to call first, at 1-202-833-7500, and Pepco will determine the best course of action. Now I'm furious. Thanks for responding to this community post and letting us know about your line concerns that still need to be addressed. How can I pause and rewind live TV using the Spectrum TV app? The map below depicts the most recent cities in the United States where Spectrum users have reported problems and outages. Spectrum Channel Lineup & Channel Guide Where is the line down?

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